At Civic Ledger Vault, your privacy and data security are of the utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, services, and applications. By engaging with Civic Ledger Vault, you consent to the practices described below.
We collect both personal and non-personal information from users. Personal information may include your name, email address, contact details, billing information, and any data you voluntarily provide through our platform. Non-personal data may include browser type, IP address, device information, and user behavior analytics.
We use your data to deliver and improve our services, communicate with you, process payments, respond to inquiries, and provide a personalized user experience. We may also use data for security monitoring, fraud prevention, and compliance with legal obligations.
All data is stored securely using encrypted systems and access-controlled environments. We implement strict technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. User data is retained only as long as necessary to fulfill the purposes outlined in this policy.
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who perform functions on our behalf, such as payment processing and data hosting, under strict confidentiality agreements. Your data may also be shared if legally required or in the event of a business restructuring.
You have the right to access, update, correct, or delete your personal information. You may also withdraw consent for certain processing activities. Requests can be submitted by contacting our privacy team at support@civicledvault.com. We respond to all requests within a reasonable timeframe.
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). We act as both data controller and processor, depending on the nature of your interaction with our platform. We rely on lawful bases such as consent, contractual necessity, and legal compliance to collect and use data.
You have the right to data portability, restriction of processing, and objection to processing. If you believe your rights under GDPR have been violated, you have the right to lodge a complaint with your local supervisory authority.
Civic Ledger Vault is committed to respecting your privacy and maintaining a high standard of data ethics. We conduct regular privacy reviews and audits, train our staff on data protection principles, and continually evaluate our processes to meet evolving regulatory requirements and user expectations.
Our website uses cookies to enhance user experience, analyze website performance, and deliver relevant content. Cookies are small text files stored on your device. You can choose to accept or reject cookies via your browser settings. However, disabling cookies may affect the functionality of certain features on our site.
Types of cookies we use include:
We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or our practices. Any updates will be posted on this page with a revised date. Continued use of our services after such changes constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests related to your personal data or this policy, please contact our privacy team: Email: support@civicledvault.com